top of page

Privacy Policy

Effective as of 20/12/2023

1. Introduction

Welcome to Hickies Music School. Your privacy is paramount to us. We're dedicated to safeguarding your personal data and processing it in strict adherence to the General Data Protection Regulation (GDPR), UK Data Protection Act 2018, and other relevant UK privacy laws.

2. Data Processing Overview

At Hickies Music School, we process your personal data to manage your enrolment, provide access to music education services, communicate effectively, and enhance our service delivery. We engage with trusted third-party service providers as necessary, ensuring they uphold similar standards of data protection.

3. Scope of Policy

This policy governs the handling of personal data collected via hickiesmusicschool.co.uk and explains your rights under current data protection legislation.

4. Types of Data Collected

In delivering our music education services, we collect:

  • Name

  • Email Address

  • Date of Birth (to verify age for service suitability)

  • Phone Number

  • Residential Address

5. Data Processing and Legal Grounds

Your data is processed for:

  • Contractual necessity (registration, communication, service facilitation).

  • Legitimate interests (user experience enhancement, internal research, analytics).

  • Consent-based activities (targeted marketing, cookies as detailed in our Cookie Policy).

6. Consent Management and Direct Marketing

You may withdraw consent at any point. For direct marketing, we may rely on our legitimate interest, providing you with an opt-out option.

7. Your Privacy Rights

You hold the rights to request access, correction, erasure, or restriction of your data processing, as well as data portability. You may also object to certain processing activities.

8. Contact Information

For inquiries or exercising your rights, please contact us at musicschool@hickies.co.uk.

9. Data Controllers and Disclosures

Data Controller: Hickies Music School. We may share your data with affiliated entities and specific third-party agents strictly for operational purposes, under stringent data protection agreements.

10. Data Retention Periods

  • For students and service users: Duration of active engagement plus 12 months.

  • For marketing/consent-based data: Until withdrawal of consent, followed by a necessary retention period.

  • For contractual data: Six years or as stipulated by legal obligations.

11. Language and Translations

The governing version of this policy is in English. Any translations are provided for convenience.

12. Cookie Usage

Our website uses cookies for essential functionality and analytical purposes. Cookie preferences can be managed through your browser settings.

13. Data Sharing

Your personal data may be shared with necessary partners for payment processing and enhancing our service delivery, compliant with this policy.

bottom of page